Delete your PadelSmash account

• Sign in to PadelSmash.
• Open Profile, then the Account & privacy section.
• Choose Delete my account.
• Read what is removed and what is retained, then type DELETE to confirm.
• You are signed out immediately and your public profile stops being visible.

If you cannot sign in, send a deletion request from the contact page or by post to Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Soo tn 2, 10414, Estonia. Include the email address on the account so we can verify it is yours. We respond within 30 days, as required by the GDPR.

• Your display name, bio, city, availability, strengths and self-reported Playtomic rating.
• Your profile photo file.
• Your Playtomic profile link.
• Your friendships and friend requests.
• Public visibility of your profile, in search, rankings and player lists.
• Your sign-in credentials, once the auth record is removed.

• Accounting and payment records — retained for 7 years under Estonian accounting law. We cannot delete these on request.
• Wallet ledger and settlement entries — retained in pseudonymised form so the token ledger stays auditable and balanced.
• Match and tournament results — other players' game history stays intact; your identity is replaced with an anonymous placeholder.
• Open disputes, fraud or abuse records — retained until the case is closed and for as long as needed to defend a legal claim.
• Nothing retained is used to contact you or to market to you.

• Any remaining SmashToken balance, including purchased credit. Spend it, or request a refund of an unspent purchased balance first — see the refunds policy.
• Your rating, streaks, badges and game history on your own profile.
• Any pending reward that has not yet been settled.
• Access to games and tournaments you had joined; consider withdrawing before the entry deadline so other players are not left short.

In some deployments the app cannot remove the underlying authentication record itself. If that happens we say so plainly instead of claiming the account is gone: your profile is anonymised and hidden straight away, and the deletion request is recorded with a status you can see. An operator completes the final removal, and the request status changes to completed.